How can we help?

For questions about flirtdrama, playback, accounts, rewards or purchases, use the contact address below.

Useful details to include

• The story title and episode, and a short description of the problem.
• Your app version, Android version and the error text, if available.
• For an account or purchase question, your app account ID or Google Play order number, if available.

Do not send passwords, sign-in codes, identity tokens, purchase tokens or full payment-card details. You can remove personal information from screenshots before sending them.

Playback and connection problems

Check your connection, retry the episode and reopen the app. If the problem continues, include the title, episode and error text in your message. Availability may depend on the current catalog and your access rights.

Coins, subscriptions and purchase restoration

Use the Google Play account that made the purchase and sign in to the same flirtdrama account used for it. Restore purchases asks Google Play for applicable current purchases and subscriptions; a purchase that is still pending does not grant coins or access. Previously consumed coin purchases may not appear in Play's current-purchase list; the server balance and transaction record are used for your account.

Manage or cancel subscriptions through Google Play subscriptions. Deleting the app, signing out or deleting a flirtdrama account does not cancel a Play subscription. Google Play manages its payment and refund request processes.

Privacy and deleting data

Request account or data deletion, including when you cannot access the app. For information about the records used and retained, read the privacy policy. The app's saved feedback draft stays on your device and is not emailed to us automatically.